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Do less, accomplish more

The trouble with instructions is that each time we tell someone to do something which they are used to doing anyway, like asking a driver to "check their fuel level" whilst on the motorway, a degree of self esteem gets robbed. Why is this and what is to be learnt from it?

Treat people as experts and let their expertise shine.
Our mission at The Halo Works is to help people be the best they can be.  We are sometimes a little ruthless in applying this, but we think it is very important.  After a vast amount of years in research we know that the vast majority of people want to do the best that they can.

To get people to be the best they can you may need to stand back and let them.
Once someone has been selected for their skills, their passion for what they do and trained in the systems they need to use, generally all that is required is a supportive atmosphere and a clear framework.  Interference, and new initiatives only deviate the person from their personal goal, which we know is to do the best they can. 

One instruction a day is fine, more than that and doubts start to creep in.
Something, which I have observed in the course of both my work with other organisations and also when running our own business, is that the more instructions that go out the less productive the individual becomes.  It is tiring to be given instructions because the person has to constantly re-evaluate their own values and sense of purpose to take into account the new instructions.

Organisations have instructions, which are in place and people are following but they add no value.
The reason Halo works is because it roots these out and replaces them with positive, measures which are congruent with the way the people in the organisation work and in line with the values which drive your people when they are being the best they can be.

This allows people to be the best they can be, and sign posts the organisation so that everyone knows and feels that they making a contribution, without having to be told.  How amazing would it feel to be a customer of an organisation like that?

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  • "The tool has provided my company with a unique insight in to how we are viewed"

    Major outsource provider

  • "I couldn't believe the accuracy of results and the amazing insight I got"

    Global airline services business

  • "The 'External' survey should be absolute gold dust to a company"

  • "Halo should be a fundamental part of every company's toolkit"

  • "All results were presented in a very clear and unambiguous way"

  • "The Halo Works team have been fantastic to work with"

  • "The survey challenged my perceptions as to whether we were using the right measures to tell us whether we are doing a good job or not."

    Global consulting business

  • "I am and will continue to, recommending the survey to all my clients and I happily commend it to you, the reader."

    Global customer management and strategic consultancy

  • "The process has made the team stronger as each person can give their opinions anonymously."

  • "We now have a series of action points that we can measure the effectiveness of."

  • "The people at Halo were supportive and tremendously helpful."

  • "Halo is now part of our annual review."

  • "I cannot believe after twenty months, countless issues, consultants, workshops and brainstorms that we have finally solved this problem. Now thanks to the Halo Process we have made huge progress in just four weeks "

    Rydon Group CEO

  • “The Halo Works team hit every deadline, however tight, and the end results and workshop was great fun and we are still using the insights one year on.”

  • “The work The Halo Works did for us was so much better than anything else we have done in the past.”

    Construction Business

  • “If you want an excellent research agency, choose The Halo Works as they are the best there is.”

  • “The Halo Works are the only research company I recommend because they are consistently excellent.”

  • “I have always found The Halo Works to be very enthusiastic and innovative. I would not hesitate in using them again when needed.”

  • “I find them very professional with a good understanding of their and our business.”

    Airline handling business

  • “They are totally reliable and with real integrity. This alongside their excellent techniques makes them very good to have your team.”

  • “They are such a strong part of our team I sometimes forget they don't work for us.”

  • "Research and consultation is used throughout the authority to deliver an excellent service. The Halo Works have helped to make this happen, especially with the professional management of our Citizens' Panel"

    Chichester District Council

  • "We have worked closely with The Halo Works for a number of years and we have found them to be very supportive and professional in their advice and in the many consultation exercises they have helped us with".

    Strategy & Communications Manager- Rushmoor Borough Council

  • "The Halo Works have developed a good relationship with our staff and Councillors and have a sound understanding of the Council, the area and of local issues. These have proved helpful in their analysis, presentation and intepretation of our survey results".

    Rushmoor Borough Council

  • "The journey that we took with The Halo Works taught us a lot about ourselves and enabled us to understand what our customers really need from us"

    Rydon Group - Director of Strategy, Marketing and Communications