Contact
The Halo Works Ltd

+44(0)1276 477445
or email us

Consultation Projects

Some of the specific consultation projects we have been involved with are:

Corporate Objectives

"That was the best presented piece of research I have ever seen"
This was just one of the quotes from a client when we conducted consultation on their corporate priorities. We are particularly experienced in this area as our Halo techniques captures information and insights perfectly in this area.  We are able to research in the outcomes area, whilst fully understanding the practicalities of running public services. 

Local Strategic Partnerships

Using our in house Halo technique we are able to use an outcome focussed research technique to work back from what the needs of the local place are, and to contextualise these with the services being provided.  This has provided deep insights, which are able to be used by the LSP, their members and other partners time and time again to keep them focused on the issues which make a difference.

Our work in this area is considered to be leading edge and has been widely published and presented most recently at The Cabinet Office.

Citizens' Panels

We have recruited and established Citizens’ Panels on behalf of a number of local authorities using an easy-to-use bespoke database specifically designed in Microsoft Access. As well as providing data about individual panellists it is used for various reporting and administrative purposes. It allows the client to identify and subsequently consult with sub groups of panellists as well as the full panel. This reporting includes the ability to easily identify any non-responders on the panel.

Although the database has been designed to be used in-house we also provide ongoing panel management and maintenance services for some authorities and are retained by some councils to provide such a service.

Place Surveys (BVPI General Satisfaction Surveys)

We have extensive experience of this survey starting in 2000. In every survey, the authority has achieved the minimum number of responses required and all the surveys we have been involved with have complied with the survey requirements. All of the survey results have been delivered on time and in line with our initial project timeline.

Our approach is to enable an authority to get the most from the survey at the most competitive costs. To achieve this we use our very experienced partner agencies to provide specialist printing and fulfilment services as well as data entry, coding and analysis services. All have previous experience of these surveys and their reliability and quality of service are second to none.

A senior member of the team always acts as a project manager for an authority and liaises regularly as the surveys progress from mailing to fieldwork stages through to the final data input and reporting stages.

Council Tax

Council tax consultation is a particular specialism and we have conducted this work regularly.  It is a vital part of the council’s outreach work with their residents and we have a number of innovative ways, which we use to meet and exceed this requirement.

We recommend undertaking this work at least once every two years, but annually with different methodologies is by far the best way.  We also recommend regularly researching marginal groups in this area as this is where we have found the most positive changes can be made.

  • "The tool has provided my company with a unique insight in to how we are viewed"

    Major outsource provider

  • "I couldn't believe the accuracy of results and the amazing insight I got"

    Global airline services business

  • "The 'External' survey should be absolute gold dust to a company"

  • "Halo should be a fundamental part of every company's toolkit"

  • "All results were presented in a very clear and unambiguous way"

  • "The Halo Works team have been fantastic to work with"

  • "The survey challenged my perceptions as to whether we were using the right measures to tell us whether we are doing a good job or not."

    Global consulting business

  • "I am and will continue to, recommending the survey to all my clients and I happily commend it to you, the reader."

    Global customer management and strategic consultancy

  • "The process has made the team stronger as each person can give their opinions anonymously."

  • "We now have a series of action points that we can measure the effectiveness of."

  • "The people at Halo were supportive and tremendously helpful."

  • "Halo is now part of our annual review."

  • "I cannot believe after twenty months, countless issues, consultants, workshops and brainstorms that we have finally solved this problem. Now thanks to the Halo Process we have made huge progress in just four weeks "

    Rydon Group CEO

  • “The Halo Works team hit every deadline, however tight, and the end results and workshop was great fun and we are still using the insights one year on.”

  • “The work The Halo Works did for us was so much better than anything else we have done in the past.”

    Construction Business

  • “If you want an excellent research agency, choose The Halo Works as they are the best there is.”

  • “The Halo Works are the only research company I recommend because they are consistently excellent.”

  • “I have always found The Halo Works to be very enthusiastic and innovative. I would not hesitate in using them again when needed.”

  • “I find them very professional with a good understanding of their and our business.”

    Airline handling business

  • “They are totally reliable and with real integrity. This alongside their excellent techniques makes them very good to have your team.”

  • “They are such a strong part of our team I sometimes forget they don't work for us.”

  • "Research and consultation is used throughout the authority to deliver an excellent service. The Halo Works have helped to make this happen, especially with the professional management of our Citizens' Panel"

    Chichester District Council

  • "We have worked closely with The Halo Works for a number of years and we have found them to be very supportive and professional in their advice and in the many consultation exercises they have helped us with".

    Strategy & Communications Manager- Rushmoor Borough Council

  • "The Halo Works have developed a good relationship with our staff and Councillors and have a sound understanding of the Council, the area and of local issues. These have proved helpful in their analysis, presentation and intepretation of our survey results".

    Rushmoor Borough Council